· Services · 04 disciplines

What we operate, end to end.

Trace-AI is structured around four overlapping disciplines. Most engagements touch two or three of them — they're not silos. The thread that runs through all four: AI-augmented teams shipping at indie pricing, with senior engineers operating the stack long after launch.

· 01

Platform Engineering

We build commerce stacks that hit the 99-pagespeed bar.

Headline outcome
99/100
Lighthouse Pagespeed · all four metrics · production
GreenRx → Magento 2 + Hyva flagship →

Full-stack platform builds — Magento 2 + Hyva is our specialty, Shopify and headless commerce are routine. We don't hand off to a maintenance team after launch; we operate what we build. The same engineers who shipped your platform are the ones improving it six months later.

· What's included
Magento 2 + Hyva storefronts
Hand-built. No bloat. 99 Pagespeed across all four metrics on production.
Hyva Checkout
One-page, conversion-tuned, fully customized.
Shopify custom builds
Custom apps, theme work, checkout extensions, headless storefronts.
Headless / Next.js commerce
When the project demands it — App Router, server components, edge rendering.
Search & merchandising
Algolia, Typesense, custom merchandising rules, faceting.
Edge & performance
Cloudflare, image optimization, JS pruning, real-user-metrics monitoring.
· Stack we use
Magento 2HyvaHyva CheckoutShopifyNext.jsAlgoliaCloudflareTypeScriptPHPGraphQL
· 02

Systems Integration

POS, ERP, commerce, pharmacy — we make them talk. Privately.

Headline outcome
3+1
Built for Greenbrook · inventory · customer · loyalty (bi-dir) + PropelRx bridge (one-way)
Lightspeed X ↔ Magento 2 omnichannel →

Most integration work fails one of two ways: an off-the-shelf middleware that breaks at edge cases, or a partner-API connector that crosses a compliance boundary it shouldn't. We write integrations directly against vendor APIs, with conflict resolution, retry semantics, audit trails, and strict data-boundary enforcement.

· What's included
Lightspeed X integrations
Bidirectional sync with Magento, Shopify, custom ERP. Inventory, customers, orders, loyalty.
PropelRx pharmacy bridges
When a script fills in PropelRx — McKesson's pharmacy management software — we push the label's UPC and price into Lightspeed X. We don't own PropelRx; the patient database is never read.
ERP ↔ commerce
NetSuite, SAP B1, custom ERPs. Reservation logic, multi-warehouse, drop-ship.
Marketing ops
Klaviyo, Meta, Google Ads, Search Console — automation hooks and live data.
Custom syncs
When the off-the-shelf connector doesn't fit. Conflict resolution, idempotency, audit.
Webhook & event infra
Reliable webhooks, dead-letter queues, replay tooling.
· Stack we use
Lightspeed XPropelRxMagentoShopifyKlaviyoMeta AdsGoogle AdsWebhooksPostgreSQLCloudflare Workers
· 03

Autonomous Operations

A multi-agent system that watches and acts on commerce in real time.

Headline outcome
5agents
Currently piloting on the GreenRx stack
In private beta →

We're building the autonomous layer of commerce ops — a multi-agent system that monitors sales, ads, marketing, promotions, and inventory live, learns from your data, and acts. It drafts purchase orders. It rebalances ad budgets. It rewrites meta descriptions when crawl data shifts. You approve. It executes.

· What's included
Sales & forecast agents
Live-fed forecasting, anomaly detection, demand modeling.
Ad-ops agents
Budget rebalancing across Meta / Google / TikTok based on real ROAS.
SEO agents
Crawl monitoring, meta rewrites, schema generation, content gap detection.
Inventory agents
Reorder-point triggers, supplier-side PO drafting, MOQ optimization.
Marketing agents
Email-flow tuning, segment creation, promotion calendar generation.
Human-in-the-loop UX
Every action surfaces as an approvable suggestion before it executes.
· Stack we use
LLM agentsForecastingVector storesEmbeddingsCustom CLIsAnthropicOpenAISupabasePostgres
· 04

Compliance Tooling

Validation, batch records and audit trails for Canadian compounding pharmacies.

Headline outcome
17SOPs
Live in the pilot stack today
In private beta · select partners →

Compliance overhead is the silent tax on every regulated business. We're building a stack that turns continuous validation, batch records, variance flagging and regulatory reporting into a background process — purpose-built for the Canadian compounding pharmacy market we know best.

· What's included
SOP validation
17 templates live. Versioned, signed, audit-ready.
Batch records
Continuous capture. Linked to inventory and dispensing events.
Variance flagging
Real-time anomaly detection. Escalates to pharmacist sign-off.
Regulatory reporting
Auto-generated reports. Province-specific templates.
Audit-trail integrity
Append-only ledger. Cryptographically signed. Court-ready.
HR & training records
Linked to procedures. Renewal reminders. Competency logs.
· Stack we use
Validation engineAudit logsPIPEDA-awareSigned recordsPostgresCustom rules engine
· The full stack

Most clients hire us for one.
Most keep us for all four.

GreenRx came to us for a Magento build. They got the platform — plus the integrations, plus the ops layer, plus the compliance pilot. The model is: ship one, earn the next.

Send a brief → See the work